FNB Needs

“Fresh, Ready, Hassle-Free – FNB Needs, Your Kitchen’s Best Friend!”

Privacy Policy

FNB Needs (“we,” “our,” “us”) values the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us through our website (www.fnbneeds.com), phone services, or any other communication channels.

Information We Collect

We may collect the following types of information:

  1. Personal Information:

    • Name

    • Contact details (email address, phone number, postal address)

    • Payment information (only for order processing; not stored beyond transaction completion)

  2. Non-Personal Information:

    • Browsing data (e.g., IP address, browser type, access times, referring website addresses)

    • Cookies and tracking technologies to improve website functionality.

  3. Order and Transaction Details:

    • Details of purchases, preferences, and delivery information.

How We Use Your Information

Your information is used for the following purposes:

  • Order Fulfillment: To process, fulfill, and deliver your orders efficiently.

  • Customer Service: To respond to your inquiries, complaints, or requests.

  • Marketing: To send promotional offers, newsletters, and updates, only if you opt-in to receive them.

  • Improvement of Services: To analyze website performance and customer preferences for better user experience.

  • Legal Compliance: To comply with legal obligations and enforce our terms and conditions.

How We Share Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • Service Providers: To trusted third-party partners for payment processing, order fulfillment, or delivery.

  • Legal Requirements: To comply with legal obligations or protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets.

Your Choices and Rights

You have the following rights concerning your personal information:

  1. Access and Correction: Request access to and correction of your personal information.

  2. Data Deletion: Request deletion of your personal data, subject to legal and operational constraints.

  3. Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.

Security Measures

We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) technology for secure transactions.

  • Regular security audits and staff training.

  • Limited access to personal information to authorized personnel only.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the website’s functionality.

 

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be notified via email or prominently posted on our website. Please review this page periodically for updates.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

By using our services, you consent to the terms of this Privacy Policy.